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If you see an error message stating that your credit card is invalid, this is most likely due to one of the following reasons:
1. You have incorrectly entered your credit card number. Solution: Simply re-enter the information. 2. You have incorrectly entered your expiration date. Solution: Simply re-enter the information. 3. You have used a canceled credit card to place your order.
Solution: Another credit card will be required. 4. Your card is restricted to point-of-sale transactions (sales where your card is physically scanned) only.
Solution: contact your bank.
If you're still encountering problems, please contact us. For your security, you should NEVER e-mail us your full credit card number.
If you wish to reference a specific credit card that you already have on file with us, please reference by the order number.
If you believe: 1. that you have provided us with an incorrect expiration date, you may send us that corrected information via e-mail referenced by the order number.
Or telephone us. 2. that your card was declined due to insufficient funds, but now have those funds available, contact us to attempt to manually charge your credit card again. 3. that your card is restricted to point-of-sale transactions, you need to remove such restrictions, provide us with a different credit card, or choose a new payment method.
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